People

Barry Radley - Managing Director

Barry Radley - Managing Director
Email: barryr@ftmbridgend.co.uk

Barry is the dynamic Managing Director and driving force of FTM.
He has a unique, 'hands on' approach and has always believed in FTM delivering an unequalled personal and professional approach to the Customer. The Company has been servicing the needs of Welsh business and construction since 1980, so we believe has achieved and indeed, exceeded that aim.
Ken Donoghue - Fleet Sales Director

Ken Donoghue - Fleet Sales Director
Email: kend@ftmbridgend.co.uk

Ken is our long serving Sales Director and has been with FTM since its incorporation. Our Customers stay loyal and long. We can attribute this to Ken's rapport with the Customer. This, together with his experience and technical knowledge, ensures that as a Customer, you get exactly what you need at a realistic and competitive price.
Mike Fisher - Operations Director

Mike Fisher - Operations Director
Email: mikef@ftmbridgend.co.uk

Mike Fisher has been with FTM for over 25 years and is our Operations Director.
His aim is that, as an FTM Customer, you receive a quality, professional service.
Mike's knowledge of fork trucks is second to none, having attended numerous courses with Toyota, Manitou and RCM, so with his extensive knowledge and experience we can ensure that you receive expert advice on all your material handling needs, including attachments and ancillary equipment.
   
Wynne Roberts - Service Manager

Wynne Roberts - Service Manager
Email: wynner@ftmbridgend.co.uk

Having joined FTM in 1997 as a Workshop Engineer, Wynne is now our Service Manager.
He is therefore able to give you professional advice for the specific demands of your operation. If you need service or maintenance on your trucks please contact Wynne to ensure they are kept running smoothly and efficiently at a cost effective, competitive price.
Andrew Shillam - Service Administrator

Andrew Shillam - Service Administrator
Email: andrews@ftmbridgend.co.uk

Andrew has been our co-ordinator for Hire, Sales and Service since 2007. FTM has its own bespoke lorry for transporting trucks to and from Customers and Andrew is also responsible for the administration to ensure all regulations are adhered to, thereby ensuring our Customers receive a first class transport service whether you buy or hire one of our trucks.

 
Claire Lawler - Accounts/Administration

Claire Lawler - Accounts/Administration
Email: clairem@ftmbridgend.co.uk

Claire is our longest serving Accounts administrator, having joined the Company in 2001. She is our Sales Ledger Manager and is responsible for all Credit Control matters. If you would like to contact Claire regarding any invoice or credit control information, she can be contacted on any Tuesday, Wednesday or Thursday. At all other times you can address any queries to the Accounts Office.
Paula Brown Accounts/Administration

Paula Brown Accounts/Administration
Eamil: paulab@ftmbridgend.co.uk

Paula joined the Company in 2002 and is our Office Manager. Her background is in Purchase Ledger. As well as managing our Purchase Ledger she also deals with the Company Management Accounts. If you need any information on any aspect of Office administration, payment or accounting matters, Paula will be pleased to answer your queries.
Suzanne James - Accounts/Administration & Human Resources

Suzanne James - Accounts/Administration & Human Resources
Email: suzannej@ftmbridgend.co.uk

Suzanne joined FTM IN 2006. As Company PA and Accounts administrator, she deals with HR/Personnel matters, invoicing of the Hire Fleet and is our Health and Safety Co-ordinator. If you have any queries regarding Health and Safety or Hire Fleet invoicing, please telephone or email Suzanne on the contact numbers/addresses provided.
Howard Jones - Parts Manager

Howard Jones - Parts Manager
Email:parts@ftmbridgend.co.uk

Howard is very experienced in parts and distribution. He is detail oriented and a problem solver with superior Customer service skills. He is currently implementing new systems to ensure a better distribution of parts to our Customers and Engineers. Howard will be pleased to assist you if you have any parts queries. His email address is above and contact details are shown on our Company page.
   

 

 

 

 

Rob McCrum - Senior Manitou Engineer

Rob joined FTM in July 1988 and is our senior Manitou Engineer.  Manitou has a range of multipurpose industrial handling machines whose multifunctionality enables them to work in all industrial environments.   Whilst Rob has an exceptional knowledge of the Manitou product he also has been trained to Toyota, Fantuzzi and RCM specifications.  This together with his excellent analytical skills and meticulous attention to detail will ensure that you receive first class aftercare service on your machines.

 

 

 

Company Field Service Engineers

FTM have a mobile fleet of qualified engineers who have been trained to Manufacturers (Toyota, Manitou, Fantuzzi and RCM) specifications with full product knowledge.

Each of our Engineers have their own fully equipped Company van, enabling FTM to give wide geographical support to all its Customers.

Our Engineers are in constant communication with our Service Department and this, together with the fact that our Company vehicles have recently been fitted with state of the art tracker devices, means that we are able to monitor and therefore deploy our Engineers far more efficiently. We have therefore been able to improve our response times and as a result the Customer is able to keep down time to a minimum and cost efficiencies at a maximum. Our first time rate fix currently stands at 94%.